PAWSOME PET CARE POLICY
1. Relationship and Responsibilities
It is expressly understood that the Owner retains the services of the Sitter as an Independent Contractor and not as an employee. The Sitter undertakes to perform the agreed-on services in an attentive, reliable and caring manner and the Owner undertakes to provide all necessary information to assist in this performance.
2.1. The Sitter shall be paid the agreed amount and no deductions shall be made for late departure or early return of the Owner.
2.2. Additional fees may include the purchase of necessary items for the care of the pet(s), including but not limited to pet food, litter or cleaning supplies, transportation, unexpected visits and emergency expenses for health care. The Sitter shall retain and submit receipts as proof of additional expenses. In addition to this, Owners must arrange payment for vet visits and groomer visits. The sitter is not responsible for these fees.
2.3. Additional fees (2.2) must be paid within 3 days of owner receiving receipts.
3.1. This Pet Sitting Contract shall come into effect on the day agreed by both parties and finish on agreed date by both parties.
3.2. The term of this Pet Sitting Contract may be extended if requested by the Owner and so accepted by the Sitter.
3.3. The onus shall be on the Owner to confirm his/her return and his/her availability to resume care of the property and pet(s) prior to or on the last day of this contract term failing which the Sitter may perform additional visits in the interest of the pet(s).
3.4. Any additional visits or duties shall be calculated at the price of required visit.
4. Cancellation or Termination
4.1. Either party may terminate this Pet Sitting Contract a minimum of 24 hours prior to the first scheduled visit without incurring penalties or damages.
4.2. Failure by the Owner to cancel by giving the minimum notice required or any cancellation during recognized holiday periods will result in a 30% cancellation fee of the total amount due, unless such cancellation is caused by severe weather, death in the family or a medical emergency.
4.3. Where the Sitter as sole proprietor needs to cancel later than 48 hours prior to the Owner’s departure due to unforeseen circumstances, he/she may appoint a substitute with the written approval of the Owner and any difference in the fees charged shall be for the account of the Sitter.
4.4. Should any pet become aggressive or dangerous, the Sitter may:
4.4.1. Arrange with the pet’s Guardian to assume responsibility for the pet until the Owner’s return;
4.4.2. Place the pet into a kennel or animal care facility at the Owner’s expense if the Guardian is unable or unwilling to assume responsibility for the pet.
4.4.3. In either event as described in 4.4.1. and 4.4.2. above, this contract shall be deemed terminated unless the Sitter agrees to continue with other home caring duties and/or caring for other listed pets at no reduction in compensation.
4.5. Any wrongful or misleading information in the Owner’s Information or Pet Information sheets may constitute a breach of terms of this Pet Sitting Contract and be grounds for instant termination thereof.
4.6. Termination under the circumstances described in 4.4 or 4.5 above shall not entitle the Owner to any refunds nor relief of any outstanding payments due.
5.1. The Sitter will perform the duties required to the best of his/her ability in a responsible manner.
5.2. The Sitter accepts no liability for any breach of security or loss of or damage to the Owner’s property if any other person has access to the property during the term of this agreement.
5.3. The Sitter shall not be liable for any mishap of whatsoever nature which may befall a pet or caused by a pet who has unsupervised access to the outdoors.
5.4. The Owner shall be liable for all medical expenses and damages resulting from an injury to the Sitter caused by the pet as well as damage to the Owner’s property.
5.5. The Sitter is released from all liability related to transporting pet(s) to and from any veterinary clinic or kennel, the medical treatment of the pet(s) and the expense thereof.
The parties agree to indemnify and hold harmless each other as well as respective employees, successors and assigns from any and all claims arising from either party’s willful or negligent conduct.
In the event of an emergency, the Sitter shall contact the Owner at the numbers provided to confirm the Owner’s choice of action. If the Owner cannot be reached timeously, the Sitter is authorized to:
7.1. Transport the pet(s) to the listed veterinarian;
7.2. Request on-site treatment from a veterinarian; .
7.3. Transport the pet(s) to an emergency clinic if the previous two options are not feasible.
The Sitter warrants to keep safe and confidential all keys, remote control entry devices, access codes and personal information of the Owner and to return same to the Owner at the end of the contract period or immediately on demand.
9. Relaxation of Terms
No relaxation, indulgence, waiver or release by any party of any of the rights in terms of this Pet Sitting Contract on one occasion shall prevent the subsequent enforcement of such rights and shall not be deemed to be a waiver of any subsequent breach of any of the terms.
10. Whole Agreement
This Pet Sitting Contract and Owner’s Information sheet, Pet Information sheet(s) and the Veterinary Release Form attached constitute the sole and entire agreement between the parties with regard to the subject matter hereof and the parties waive the right to rely on any alleged expressed or implied provision not contained therein. Any alteration to this agreement must be in writing and signed by both parties.
No party may assign any of its rights or delegate or assign any of its obligations in terms of this Pet Sitting Contract without the prior written consent of the other party, except if inclement weather or a bona fide emergency prohibits the Sitter from fulfilling his/her duties in which event the pet’s Guardian may be called upon to care for the pet(s).